Refund and cancellation policy

App subscriptions

Conect2Tech's optional monthly subscriptions are purchased through Apple or Google. The store shows the local price, applicable taxes, billing period and renewal terms before you confirm. We do not add an item-sale commission, payment-processing surcharge or separate AI-use charge. AI and posting allowances are disclosed before purchase; additional usage is not silently billed.

Subscriptions renew automatically unless cancelled through the store. Cancelling renewal is different from requesting a refund. Deleting your account or uninstalling the app does not cancel a subscription. Restore purchases checks existing store access and does not make a new purchase.

For Apple purchases, request a refund at reportaproblem.apple.com. For Google Play purchases, follow Google Play's refund process; depending on the purchase and timing, Google may direct you to the developer. Eligibility and processing are determined by the applicable store procedures and consumer law. A refund is not guaranteed, and this policy does not exclude mandatory consumer rights.

Contact info@cerebrix.dev if access is missing or you need developer assistance. Include the store, purchase date and order reference if available, but never send full card details, passwords or verification codes. Do not buy again just to troubleshoot a missing entitlement.

Member-to-member arrangements

Cerebrix does not collect payments for equipment or work, hold escrow or provide purchase protection. Members arrange payment, delivery and any transaction-specific refund directly with each other. A listing's Buy now button continues to the app; it does not charge you or reserve the item. Nothing here removes rights or responsibilities imposed by law.